INTERNATIONAL SHIPPING QUESTIONS

*See below for customs and import duties information

After your payment is authorized and verified, it can take up to 24 hours to process your order, excluding weekends and holidays. Purchases made after 9 am PST will not be shipped out until the next business day. If you order after 9 am PST on a Friday, your order will likely be shipped out on the following Monday. Please allow 24-48 hours for your tracking details to update.

Shipping Times

DDP – Delivered Duties Paid – Import duties & taxes are collected and paid upon checkout.

DDU – Delivered Duties Unpaid – Import duties & taxes are collected and paid by the customer upon delivery of goods. Customer assumes responsibility of any applicable fees.

Country Standard (business days) Express (business days)
Australia 7-14 days 2-5 days
Canada 3-9 days 1-3 days
France 6-12 days 1-3 days
Germany 6-12 days 1-3 days
Hong Kong 4-6 days 1-3 days
Israel ------- 2-4 days
Italy 6-12 days 2-4 days
Japan 6-9 days 2-4 days
Malaysia 6-9 days 2-4 days
Netherlands 6-12 days 1-3 days
Poland 6-12 days 1-3 days
Singapore 5-7 days 1-3 days
Spain 7-12 days 1-3 days
Switzerland ------- 2-4 days
United Kingdom 6-12 days 1-3 days
Rest of World 7-14 days  3-5 days
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